Pandora Jewellery products are made in Thailand.

The Bracelet
The Pandora bracelet stretches over time as weight (e.g. charms) is put on the bracelet. The chain, commonly called a snake chain, is made out of many little rings which are twisted very tightly into the chain. When buying a new bracelet it should be fairly tight. There should be no more than a thumb-space between your wrist and the bracelet.

To preserve the flexibility of the snake-chain bracelet, the charms should be lightly slid onto it and never forcefully pushed. The bracelet’s clasp should always be opened to put the bracelet on or take it off. Rolling the bracelet over the hand without opening it will put unnecessary strain on it, which may result in damage. We recommend a maximum of 15-20 ESSENCE charms per bracelet.

Pandora Reflexions™ Collection
To preserve the integrity of the sleek mesh bracelets, we recommend that you clip on a maximum of 5-7 charms.

Pandora has three bracelet concepts that can be worn with charms. Remember to wear classic charms, ESSENCE COLLECTION charms and Pandora Reflexions™ charms only on their respective bracelets, to prevent damage and keep your jewellery under warranty.

Oxidation disappears with time. This is considered normal wear and tear and is not a defect. Things which may cause the oxidation to fade include: perspiration, chlorine, perfumes, cleaning agents, and silver polish. We do not recommend using silver polishing liquid. Oxidized (dark) jewellery does not benefit from being dipped in silver polishing liquid, as it destroys the oxidation.

All enamel is Italian made without glass, which makes it more durable.

Cultured Freshwater Pearls
Try to prevent your cultured freshwater pearls from being exposed to water, makeup, creams, chemicals and cleaning agents. Cultured freshwater pearls cannot withstand silver polish. Do not use a silver-polishing cloth as it may dull your pearls. Instead we recommend mild soap mixed with lukewarm water. Use your fingers to gently clean your jewellery. Do not use a brush. Pat dry and lay flat until completely dry.

Leather is a natural product that will benefit from careful protection. Do not use in water or other liquids that may cause discoloration.

Leather can stretch and relax over time; stretching is not a defect in this product. As a natural feature of genuine leather, you may notice gentle shading and variations in color. You may also experience a change in the shade of the leather due to oils in the skin and the addition of charms to the bracelet or necklace. Use with a maximum of 7–9 charms. When adding charms to the new leather bracelets, please take care to hold the leather bracelet steady and twist the charm onto the bracelet. Be careful not to twist the leather part of the bracelet when adding charms, as the leather may be at risk for being damaged.

Protect your investment: Once you have chosen a style for your Pandora Leather Bracelets, it is best to leave them that way! Leather stretches and can lose shape and color when braided and knotted frequently.

Fibers may change slightly when worn, as with any type of textile, and submerging them in water may damage or discolor them. Therefore, to keep the jewellery in pristine condition, follow these care instructions: Avoid contact with make-up, creams and perfumes. Put these on beforehand and make sure they’re dry before the jewellery is worn. Do not expose the fibers to water and avoid ultrasonic cleaning. The sterling silver parts should be polished and cleaned according to the standard Pandora guidelines for sterling silver.